Customer Relationship Management (CRM) best practices - including the top 5 trends in 2023.
Covers topics of eCRM, e-mail & website development, SEO, tracking, analysis and social media.
Mobile internet and commerce have finally arrived, turning the corner on limited adoption and returns.
Direct Marketing, direct mail and database marketing best practices - integrating into a holistic CRM strategy.
Loyalty marketing best practices including loyalty program development and execution, and its measurement.
Everything you need to know (ROI, RFM, LTV) to perform analysis on your CRM, eCRM, direct mail, database, & loyalty program.
The latest trends on changing consumer demographics - critical for Marketing planning. Get the latest here.
Latest breaking CRM & loyalty marketing news, top stories, news articles and information.
CRMTrends - Proof of Intelligent Life
You can't depend on your judgement when your imagination is out of focus .
Tell me, I'll forget. Show me, I may remember. But involve me and I'll understand
Discovery consists in seeing what everyone else has seen and thinking what no one else has thought
You will do foolish things, but do them with enthusiasm
Man can learn nothing except by going from the known to the unknown
You are lost the instant you know what the result will be
He who can copy can do
The most valuable of all talents is that of never using two words when one will do
We are confronted by insurmountable opportunities
Customer Relationship Management (CRM) Professionals are visionaries. Passionate in the search for innovative ideas and dedicated to the marketing journey of discovery.
CRMTrends is dedicated to providing guides and links to CRM best practices; for marketing professionals who are moving toward a customer centric goal - often visible to us, but invisible to those around us.
CRM Marketers are a community where everything and anything is possible and our vision is uncompromised. Our core values set the standard.
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